Monin Manne

Monin Manne

  • Age: 29
  • Address: Sector 62, Noida, Uttar Pradesh, India

Experience

Monin is an IT support professional from the city of Noida in Uttar Pradesh, India. He is a responsible and self-motivated individual. He loves to take long road trips on his motorcycle and uses this time to reflect on the outside world instead of the inner workings of the web and computers. Monin’s mission is to use his IT knowledge to solve technical issues and take the stress of it away from his clients.

I am an IT professional with four years of experience in the technical support field. I can help with a wide range of issues, including hardware and software troubleshooting, installation, repairs, maintenance, building, and testing. As a technical support consultant, my main focus is making sure that computer systems and networks are functional 24/7.

In a way, I manage the non-human employee element of companies – computers, hardware, software, networks, and other technology that is essential to a functional business. I’m also hands-on when it comes to dealing with customers. Quality customer service is my aim, and it’s a necessity in my field since my first port of call is usually a customer request regarding a technical issue. Depending on how urgent these kinds of problems are, my clients are often stressed or worried about the damage the issue may cause their business.

The average person may know a lot about their business, but that doesn’t usually translate to the technological side of things. And that’s ok; that’s why IT professionals like me are needed. I use my understanding of both software and hardware to take the burden of these technical issues away from my clients whose time is better spent focusing on running their businesses.

In the casino industry, hardware and software malfunctions can cause real issues for companies. The casino customers may get upset if there is an issue with a game that they are playing for real cash. The casino can also lose business for a glitchy website. In this industry, IT support is so important, and I love being able to help quickly and effectively.

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